Poor customer service, delivered wrong products twice, and when they finally got it right it was damaged, but they still charged us for their mistake.
I like the way everything is on display. Enough room to browse at your own leisure. And Once you see what you like, the rest is easy. With ample payment options at your disposal. It makes taking home what you bought simple.
Virtually no customers in the store. You basically get all the attention / nagging for a premium (other places sell same stuff for 2-3 times less). About half of the furniture items sold are junk. High quality flyer items are always sold out when you come.
DO NOT ORDER FROM THIS STORE!Nothing but awful costumer service received.Still haven't received my couch and not getting a straight answer on why.Manager Paul is literally the worst. Wouldn't come to the phone the first time I called because he was "on break" but was able to tell the sales rep what to tell me. Made promises he couldn't keep when I drove to the store to speak to him. Upon calling AGAIN when the delivery got messed up, he pawned me off on another sales rep. In all the awfulness I do need to give a positive shout out to Maria who was put in a terrible position and just tried to do the best she could.I was offered $200 back on my purchase.. I obviously said okay but this is not what I want.. I WANT MY COUCH!Will be calling the complaint department tomorrow.Just awful.
LIES, LIES, LIES : DO NOT SHOP HERE. Received the wrong colour sofa. Made me pay in full wait 6 weeks for delivery and then said nothing they can do about the wrong colour as it was a custom order. The drivers tore the dust cover when installing the legs and put 3 chips on the legs. I then purchased a coffee table, they sent me from Brampton to Kitchener to pick it up as they had no stock in Brampton and I did not want to wait 6 weeks for the table. Of course again, I had to pay for the table in full before I received it. The Salesperson got the store wrong. The stock was in Kingston not Kitchener. Vivian the customer service manager was sorry for my convenience and offered me free delivery of my coffee table and a $50 gift card. Of course the gift card did not show up this past weekend with my delivery. I called this morning and now they say they have no record of anyone agreeing to give me a $50 gift certificate. STAY AWAY FROM THIS FRAUDULENT COMPANY. YOU WILL CONTINUE TO BE DISAPPOINTED,. Kelly Jefferson
Leon's Furniture is a UK Furniture Store based in Brampton, East of England. Leon's Furniture is located at 535 Steeles Ave E, Brampton, ON L6W 4S2, Canada, Brampton, East of England L6W 4S2, UK.
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