Honestly horrible service everytime I try to make an inquiry its different information from every employee. They are not consistent neither are the managers. I personally work as a customer service rep and give respect to these employees working at the front desk. But never have I experience such inconsistency in such a business. Very poor service.And don't even get me started on personal training here... I decided to purchase the personal training for 6 sessions when this location was just opening, I personally chose it due to motivation and helping with my goals. I had a personal trainer chosen for me. Then halfway through my sessions my personal trainer disappeared. The manager informed me that my original personal trainer isn't available so I had to switch over to another trainer who doesn't know or isn't informed of anything about me or my progress so far and they can't give me a refund. Considering this, it felt like the trainer just rushed my sessions to get it overwith.The employee Kristin whom I spoke an inquiry about doesn't even care for my question. Once I came in she was talking to another guy and when she saw me she tried to pretend I wasn't there till the guy she was speaking to pointed at me. I asked her a question about my membership and she didnt even bother to listen but rather rush through the service and turn back around to speak to the guy she was socializing with.
Very disappointing experiences at this location. The staff appear more interested in socializing at the front than maintaining the facility. There is zero enforcement of basic etiquette such as putting weights away and wiping down equipment after use. Weights are strewn around the lifting platforms and left there for hours. It has the potential to be a great gym if it was only managed properly.
Good place to work out friendly staff but the gym bit small and gets very crowded at evening time
They should make deodorant mandatory here. This place really stinks!!There are no signs asking people to wipe down the machines after use!!!! And no one does. Washroom are the worst Ive seen.
Nice gym, with well kept machines and clean for the most part. However, the part that upsets me is the "24 hour" advertisement on the front of the building. THE GYM IS ONLY OPEN FOR 24 HOURS Monday-Thursday... NOT ON WEEKENDS! I really don't like how the deceive people like that, and they need to make it apparent that they are only open 24 hours for parts of the week... who the hell is gonna work out at 3am on a tuesday? Either make it 24 hours for the whole week and fulfill your advertising, or make it 24 hours during the weekend.. OR DONT MAKE IT 24 HOURS AT ALL!
GoodLife Fitness Brampton Mayfield is a UK Gym based in Brampton, East of England. GoodLife Fitness Brampton Mayfield is located at 11765 Bramalea Rd, Brampton, ON L6R 3S9, Canada, Brampton, East of England L6R 3S9, UK.
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